Terms & Conditions
ADMISSION & PARTICIPATION IN THE EQUESTRIAN THERAPY CO-OP PROGRAM
1. Due to the uncertainty surrounding the spread of Covid-19 and its variants, the Equestrian Therapy Co-Op requires all volunteers, parents, children over the age of 12 or other persons attending the therapy program to be fully vaccinated. We will require proof of vaccination.
2. If you are unable or unwilling to get vaccinated, please provide a proof of negative Covid test taken within 72hrs of the day you participate in or attend our therapy program.
3. Masks: While our program is conducted outdoors, it requires prolonged close proximity to others. Masks should be worn at all times.
ADMISSION ON AJU PROPERTY
The Equestrian Therapy Co-Op program is conducted on the Brandeis Bardin Campus which is owned and operated by the American Jewish University (AJU). AJU requires all employees and visitors to use Campus Clear.
Campus Clear is a FREE app where the user does a self health check.
Find it in Google Play
Find it in the Apple Store
CODE OF CONDUCT
We expect every individual attending our program to behave in a way that is courteous, respectful, supportive and co-operative at all times. Everyone should also treat the property, its indoors and outdoors facilities with respect. Any violent or verbally abusive behavior will not be tolerated and will lead to being escorted off the property.
BOOKINGS, CANCELATION POLICY, PRICING & PAYMENTS
How to: The preferred way to book a lesson is through our online booking system. You can also reach out to us directly should you experience any difficulty.
Cut-off time: New bookings will not be accepted past Friday night for the upcoming weekend.
The Equestrian Therapy Co-Op reserves the right to cancel its services at any time. Lessons may be cancelled due to inclement weather, Covid outbreak, special event taking place on the property or other circumstances. Volunteers, students and their families will be notified as soon as possible. Please understand that the weather can be unpredictable and change rapidly and create unsafe conditions potentially causing last minute cancellations.
Cancelations made by the client are accepted up to 24 hrs prior to the scheduled lesson for a full refund.
Late cancelations and no-shows: Please refer to our refund policy for further terms and conditions.
PRICING & PAYMENTS
Pricing: Prices are subject to change without notice. Changes will not affect existing bookings.
Payment: Payment is due in full prior to each lesson and can be processed online or in person at the Equestrian Therapy Co-Op.
Methods of payment: For your convenience we accept a variety of methods of payments including PAYPAL, credit cards, cash and checks. (Please note that in order to pay by card online, you have to select the Paypal option first.)
Outstanding amount due: Any outstanding amount due (i.e. late cancelation fee) is due in full prior to any lesson.
Full refund: A full refund will be issued for cancelations made by the client at least 24 hrs prior to the booking and in the event the Equestrian Therapy Co-Op cancels lesson.
*Instead of a refund, the client can choose to obtain a credit for future bookings. Please contact us directly.
Partial refund: A $25 fee will be applied for late cancelations (cancelations made by the client less than 24 hrs before the lesson). The remainder of the cost of the lesson will be refunded to the method of payment used.
No-shows: the full cost of the lesson is considered due. No refund will be issued.